We are proud to be your supplier for your new machine. Our customer service department is the most critical part of our company, ensuring that we provide you with the best support throughout your machine's life.
Our services are comprehensive and designed to cater to all your needs. We maintain high stock levels and diversity in original spare and wear parts to ensure your machine's top performance. We provide technical support, training, knowledge upgrades, warranty procedures, and claims to our dealer network, leaving no stone unturned in our commitment to your satisfaction.
Our support teams are readily accessible, whether it's over the phone, the Internet, or on the road. We have a dedicated team available throughout the year, consisting of more than six people for local support and six people for on-road assistance. This accessibility is a testament to our commitment to your satisfaction and the value we place on your business.
You can find additional information such as brochures and manuals on our website. Additionally, we offer a renewal service for rotor balancing through our dealers.
Training
We have a strong dealer network that supports our operations. To ensure that our dealers are equipped with the latest knowledge, we provide them with training sessions on sales, technical aspects, curative and preventive maintenance, and E-machine technology. Our customer service department manages these training sessions, which are open to collectives and professional users upon request.